by CPARTYby CPARTYIn accordance with the provisions of the French Tourism Code, as well as the legal provisions set out in law nĀ° 92-645 of 13 July 1992 governing the conditions for carrying out activities relating to the organisation and sale of travel or trips, and decree nĀ° 94-490 of 15 June 1994, CPARTY EXPERIENCE is:
In these Terms & Conditions, the term "CPARTY EXPERIENCE" refers to the company CPARTY EXPERIENCE, operating under the commercial brand Grand Tour Collection. The term "Client" refers to any contracting party acting directly on their own behalf or represented by an agent. The term "Supplier" refers to all external suppliers chosen by CPARTY EXPERIENCE and/or the Client. The term "Contract" refers to the booking document setting out the specific arrangements requested by the Client. The term "Service" refers to the Grand Tour Collection trip chosen by the Client.
Signing the Contract implies the Client's full and unreserved acceptance of these Terms & Conditions and their appendices.
The purpose of the Contract is to enable the delivery of Grand Tour Collection cycling trips, organised and managed by CPARTY EXPERIENCE, with guides, in France or abroad, for groups that are already together (clubs, circles of friends, companies).
Services offered are provided at the rates in effect as shown on the Contract, expressed in Euros, excluding and including tax. These rates are fixed and non-revisable during their period of validity. An invoice will be issued by CPARTY EXPERIENCE and provided to the Client.
Grand Tour Collection trips are based on a minimum of 6 participants. If this minimum is not reached 20 days before the start of the service, CPARTY EXPERIENCE reserves the right to cancel the service. The Client will be informed as soon as possible.
Any booking becomes firm and final upon payment of a deposit equal to 30% of the total amount of the service. Payment of the deposit constitutes validation of the booking contract and acceptance of these Terms & Conditions. This deposit may not, under any circumstances, be treated as a cancellation fee.
The balance is due no later than 60 days before the date of the service. Payment by bank card, bank transfer or cheque (drawn on a bank domiciled in mainland France or Monaco) is accepted; bank details are provided on request.
Failing payment within the required timeframe, the booking will be cancelled through the Client's sole fault and the deposit paid will be retained by CPARTY EXPERIENCE. Any amount including tax not paid by the due date will incur penalties set at three times the legal interest rate, payable automatically.
Any cancellation must be sent in writing (paper or electronic). Except where the legal withdrawal period applies, the deposit remains payable to CPARTY EXPERIENCE, which may additionally claim:
It is the Client's responsibility to take out cancellation insurance; CPARTY EXPERIENCE may provide a link to its insurance partner.
If CPARTY EXPERIENCE cancels before the service is delivered, other than in cases of force majeure, the act of a third party or the Client's failure to pay, CPARTY EXPERIENCE will refund the Client all sums already received. No other compensation may be sought. In the event of force majeure, an alternative period will be offered; if the Client cannot accept it, the deposit received will be refunded. Amounts due will be returned by registered letter with acknowledgement of receipt within 15 days.
CPARTY EXPERIENCE recommends the use of appropriate equipment depending on the package chosen. The Client is free to use their own equipment and remains fully responsible for its proper maintenance; CPARTY EXPERIENCE cannot be held liable for any fault in the Client's equipment. Where suitable equipment is not available, CPARTY EXPERIENCE may make equipment available at the Client's expense, under the conditions described in Appendix 1.
The Client undertakes to have the physical fitness required given the planned difficulty and distances. The participant declares that they are physically fit to practise cycling, including during prolonged or intense effort, and to have undergone the necessary medical checks before taking part.
CPARTY EXPERIENCE cannot be held liable in the event of a medical episode, cardiac event, or any medical complication occurring during the trip. The participant acknowledges that it is their responsibility to consult a healthcare professional before registering, that they take part with full knowledge of the risks involved, and that they alone are responsible for their health and physical condition. By confirming their registration, the participant expressly waives any claim against CPARTY EXPERIENCE, its guides, partners or suppliers for any bodily harm related to a cardiac event or a pre-existing or undetected medical condition.
The Client undertakes to comply with the Code of Conduct appended to this document (Appendix 2). Failing this, CPARTY EXPERIENCE reserves the right to terminate the service.
Accommodation: the hotels selected meet the French and European standards for their category (4 to 5 stars for Grand Tour). CPARTY EXPERIENCE reserves the right, for technical, safety, force majeure reasons or the act of a third party, to substitute an equivalent establishment, informing the Client as soon as possible.
Meals: meals are taken at restaurants selected by CPARTY EXPERIENCE, the list of which is communicated before departure.
CPARTY EXPERIENCE is insured for professional liability and disclaims all responsibility in the event of theft or damage to items belonging to the Client. It is the participants' responsibility to ensure they comply with police, customs and health formalities in the event of a trip abroad.
CPARTY EXPERIENCE's liability may only be engaged by the Client in the event of a direct, duly proven fault, and is limited to direct damages, excluding any indirect damages. CPARTY EXPERIENCE's contractual liability is capped at an amount corresponding to the sum invoiced for the service concerned.
In accordance with articles 1240 to 1242 of the French Civil Code, the Client is liable for damage caused by themselves or their equipment, and must take out individual accident insurance accordingly.
The Client authorises CPARTY EXPERIENCE to take photos and videos for its communications (including for Grand Tour Collection). Any refusal must be notified in writing, stating "refusal of use of photos and videos".
In accordance with article 1218 of the French Civil Code, force majeure occurs when an event beyond the debtor's control, unforeseeable at the time the contract was concluded and whose effects cannot be avoided, prevents performance of the obligation. The party invoking force majeure must notify the other party in writing. CPARTY EXPERIENCE will be exempt from all liability for non-performance resulting from a fortuitous event, the act of a third party or a case of force majeure.
In the event of the Client's failure to meet their obligations, the contract will be terminated automatically at the Client's fault. CPARTY EXPERIENCE will then retain all sums already paid.
CPARTY EXPERIENCE undertakes to comply with the GDPR (EU regulation 2016/679) and French law nĀ°78-17 of 6 January 1978. The Client provides only the data necessary to carry out the service: surname, first name, address, email, phone number. This data is intended exclusively for CPARTY EXPERIENCE and its potential subcontractors, including outside France where applicable, who are subject to strict confidentiality obligations.
Data subjects may exercise their rights of access, rectification or erasure by writing to CPARTY EXPERIENCE, 17 Lotissement Cantalause, 31450 Montgiscard, France, or by email to dpo@cpartybikeexperience.com. The Client has the right to lodge a complaint with the CNIL (www.cnil.fr).
These Terms & Conditions are governed by French law; the applicable version is the one in force on the day the contract is concluded. Any dispute not resolved amicably will be submitted to the competent courts under ordinary law. Any complaint must be communicated to CPARTY EXPERIENCE no later than 72 hours after the end of the service, by registered letter with acknowledgement of receipt.
Failing a satisfactory response within 1 month, the Client may refer the matter to the Tourism and Travel Mediator (www.mtv.travel) or the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr.
The Client acknowledges having received, before placing their order, these Terms & Conditions and the information listed in article L.221-5 of the French Consumer Code. Confirming the order constitutes unreserved acceptance of these Terms & Conditions.
CPARTY EXPERIENCE may provide professional equipment for the delivery of its services. Equipment must be booked 30 days before the start of the trip. The deposit is paid by cheque at the trip location. All the terms of these Terms & Conditions apply to the rental.
Bikes and equipment are deemed to comply with applicable regulations and to be in good working order. The Client must be covered by liability insurance and releases CPARTY EXPERIENCE from any liability arising from the use of the rented equipment. The user is solely responsible for any damage caused to the rented equipment. In the event of a technical fault during the trip, the user may not carry out repairs on their own initiative and must inform CPARTY EXPERIENCE, which will arrange a replacement subject to availability. The security deposit is returned within fifteen days of the end of the service, less any costs for repair or replacement.
Highway code: the Client declares that they have a thorough knowledge of the applicable highway code and undertakes to comply with it. CPARTY EXPERIENCE cannot be held liable in the event of an offence by the Client. All safety equipment, in particular helmets, must be worn at all times.
Code of good conduct: respectful and civil behaviour is expected towards other participants, coaches and the CPARTY EXPERIENCE team. Any violent or abusive behaviour will not be tolerated; CPARTY EXPERIENCE reserves the right to end the service in the event of behaviour that disrupts the smooth running of the trip.
Physical fitness: the Client undertakes to have the required physical fitness. No refund will be given in the event of physical unfitness during the delivery of the service.
Transfers: transfers between home and the trip location remain the Client's responsibility. CPARTY EXPERIENCE cannot be held liable for the consequences of delays, incidents or accidents occurring during these transfers.
Hotels and restaurants: the Client must respect accommodation venues and their rules, in particular check-in and check-out times. CPARTY EXPERIENCE will not be liable for thefts committed at hotels. Any damage is the responsibility of the person who caused it.